FAQs

Q. What is AOC Europe?
A. AOC Europe is the annual meeting place for those involved in EW, SIGINT, C4ISR, Cyber EM Activities (CEMA) and more. The event featured an industry exhibition area and conference. 

Q. When and where will the 2023 edition take place?
A. The 2023 edition of AOC Europe will be taking place on 15-17 May in Bonn, Germany.

Q. How can I exhibit at AOC Europe?
A. Please register your interest and a member of the sales team will be in touch.

Q. Is the Networking Evening available for anyone to attend?
A. All registered attendees can attend the Welcome Drinks and Exhibitor Hospitality Evening. Tickets for the Offsite Networking Evening must be purchased during registration or via the visitor badge portal. If you have any queries about this, please contact our marketing team.

Q. When is the deadline for me to register for the conference?
A. We recommend you register as early as possible as places are limited. If you come onsite without a confirmed registration you are not guaranteed access to the event and you will have to pay an extra fee for processing your registration onsite.

Q. How long will it take for my registration to be approved?
A. It can take up to two weeks for your registration to be processed by our verification team.

Q. Why have I received an email requesting further information?
A. We did not receive enough details to approve your registration straight away. You need to reply to the email received and send your supporting information to Security_EWEurope@clarionevents.com. The most common reason for queried registrations is using a @gmail, @yahoo etc. email address to register. Please use your official work/ military email address to register. 

Q. I still haven’t received the status of my registration after two weeks. What should I do?
A. First, check your spam folder. If after two weeks you still haven’t heard from us then get in touch via aoceurope@clarionevents.com.

Q. Can I bring my wife/husband or children to the event with me?
A. This event is only open to professionals and military working in the defence sector. Unless your family member works in the sector, he/she won’t be granted access. Also, the event is solely open to people over 18 years.

Q. What do I need to bring with me to gain entry to the event?
A. Please bring valid Photo Identification (passport, driving license, military ID etc.) as well as your registration code.

Q. Do military attend for free?
A. Yes, all serving military can attend the exhibition and conference for free, they also get full access to catering for the three days of the event.

Q. What are the requirements to be admitted as military?
A. To be eligible, the attendee must be a serving member of the active or reserve military, including air forces, armies, navies, special forces, coast guards, marines, gendarmerie or similar security/armed forces.

The attendee must have a rank and should register with a military email address. For verification purposes, applicants may be required to supply military ID.

Q. Is AOC Europe free to attend?
A. The AOC Europe exhibition ticket costs £25 + VAT*. A full breakdown of ticket prices can be found here. *Military and public sector/government are able to attend the exhibition and conference for free.

Q. When can I get the presentations?
A. All the presentations (and papers, where applicable) that we have permission to share will be available to download from the website 1 week after the event. You will be emailed a link and password to access them.

Q. Why can't I see all of the presentation slides?
A. All speakers are given the option to share or withhold their presentation slides. If they are not available on the website, it regrettably means we were unable to gain permission from the speaker.

Q. Am I too late to submit a speaking request?
A. Once the Call for Papers has closed, the agenda is set. We do occasionally have cancellations nearer the event, so it is always worth asking, but our flexibility is limited at that point. Please send a proposed topic title, synopsis and speaker details to our Content team, and we will get in touch to let you know whether there’s any availability.

Q. How do I register to attend?
A. You can book a delegate ticket via our website.

Q. I am a speaker – do I need to register?
A. Speakers are given complementary tickets, but you do still need to register for them. You can do this via the Speaker Information Portal, which will ensure you are not charged for your ticket. The link to the Speaker Information Portal can be found in the confirmation email sent to you by the Content Team. If you cannot find it, please contact them directly.

Q. How do I get an invoice/ receipt for my registration?
A. An invoice was sent to you by email straight away after registering. If you cannot find it in your inbox, please check your spam folder. If you still can't find it, please contact us via aoceurope@clarionevents.com.

Q. Cancellation & Admission Policy
A. Please make sure you read our admission policy and privacy policy before you arrive onsite.

Q. Due to unforeseen circumstances, I can no longer attend the conference, can I get a refund?
A. It is not possible to cancel delegate places once these have been booked. If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by emailing aoceurope@clarionevents.com.

Q. What is the dress code/ appropriate dress for the exhibition/delegates/militaries?
A. Military personnel are advised to wear their uniform. Changing facilities will be available onsite. For other professionals, please wear business attire.

Q. Can I take photos in the conference rooms and exhibition?
A. Please note that filming, photography and/or recording is prohibited within the conference and exhibition. Filming, photography and/or recording of specific Exhibitors and stands is permitted on receipt of permission from the Exhibitor. 

Q. I have registered for the networking evening, how do I get my ticket?
A. You will need to pick your ticket up from the registration area at a designated time, please check the event guide for details.

Q. I didn't pre-book a networking evening ticket, can I still attend?
A. Tickets will not be available on site, if you would like to attend please make sure you have purchased a ticket at the point of registration or through the visitor portal. If you have purchased a ticket, instructions on how to collect it will be sent by email.

Q. How can I register myself and my colleagues for exhibitor badges?
A. We will send a link and login details to the main contact to register all booth staff for exhibitor passes before the event. If you are coordinating the stand at AOC Europe but someone else signed the contract, please get in touch and let us know.

Q. I have registered as an exhibitor but would like to attend the conference. How do I upgrade my badge?
A. Your main contact will be able to upgrade your pass to an 'Exhibitor Delegate' pass through the exhibitor badge portal.

Q. How can we promote our participation at AOC Europe?
A. All of the information about the tools and resources available to help you promote your stand at AOC Europe can be found on the EZONE. If you have not received your login details yet, please contact the marketing team.

Q. I have concerns about the outbreak of Coronavirus, where can I find more information?

A. In line with social distancing recommendations from global Governments, and in order to prioritise the wellbeing of our attendees and exhibitors, this year's edition of AOC Europe has been postponed.

To learn more about the alternative arrangements, please click here.

We will continue to monitor the situation closely and issue further updates, where required, via email and on the event website. 

Q. How is Clarion Events responding to the situation?

A. Clarion Events is continuing to closely monitor the latest public health and government advice in each of the markets where we operate around the world and we are carefully following their guidelines. We would like to thank the customers and communities who support our events for the positive feedback that you have given us.

For the latest information on how our company is responding to the situation, please click here.

Q. Who should I contact to discuss this further?

If you have any further queries, please contact us via aoceurope@clarionevents.com